Best Customer Support AI Tools in 2026, Ranked by Real Usage

24 Customer Support AI tools ranked by real-world web traffic. Crisp leads with 34.84% market share, ahead of Gong - Revenue Intelligence Platform and Chaport. See usage trends, revenue and growth data. Updated daily.

Top Customer Support AI tools

  1. Crisp, #15 overall, 34.84% of Customer Support traffic
  2. Gong - Revenue Intelligence Platform, #32 overall, 17.66% of Customer Support traffic
  3. Chaport, #53 overall, 11.29% of Customer Support traffic
  4. Kore.ai, #57 overall, 11.07% of Customer Support traffic
  5. Glassix, #93 overall, 6.46% of Customer Support traffic
  6. Poly ai, #155 overall, 4.23% of Customer Support traffic
  7. Gupshup, #165 overall, 3.97% of Customer Support traffic
  8. wonderchat.io, #186 overall, 3.55% of Customer Support traffic
  9. Tiledesk, #206 overall, 3.01% of Customer Support traffic
  10. kapturecrm.com, #329 overall, 1.53% of Customer Support traffic
  11. Typewise, #437 overall, 1.03% of Customer Support traffic
  12. Quickchat, #458 overall, 0.96% of Customer Support traffic
  13. Delve, #1142 overall, 0.4% of Customer Support traffic
  14. BotDistrikt
  15. Cohere
  16. Ebi.Ai
  17. Kaizan
  18. Maya
  19. Puzzle
  20. Thundr

Rankings are based on real-world web traffic from Cisco Umbrella and the Tranco List, updated daily.

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